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Support

Common questions for Fuse Bead Maker. No account is required, and projects and game progress are stored locally on the device.

How do I create a pattern?

Open Create, choose a photo, select dimensions, color count and bead size, then tap Generate Pattern.

Why is part of my photo missing?

Choose Fit Full Image, or adjust crop zoom, horizontal position and vertical position.

How do I correct a color?

Open the editor, select Pencil, Eraser, Fill or Eyedropper, and tap the relevant cell.

How do I save or share?

Save the project in the local library or export PNG, PDF, CSV or a project file through the iOS share sheet.

What happens if I delete the app?

Local projects and game progress are removed with the app data. Export important project files or PDFs first.

Why can physical bead colors look different?

Displays, lighting and bead brands can produce color differences. Standard 64 is a generic palette and does not represent a specific commercial brand.

Which devices are supported?

The current release is a native iPhone app. Refer to the App Store listing for the minimum iOS version.

How should I report a problem?

Include your iPhone model, iOS version, app version, reproduction steps and screenshots.

Contact Support

Email: support@hnchpower.cn
Developer: Hainan Changhe Technology Co., Ltd.
We normally reply within three business days.